How to cancel a SoundCloud subscription

First, work out who bills you

Check your statement or the original receipt, because this decides where the cancel button is:

• The charge names SoundCloud directly — you subscribed on the website.
• The charge reads APPLE.COM/BILL — Apple bills you. You subscribed inside the iOS app.
• The charge reads GOOGLE *SoundCloud — Google Play bills you.

SoundCloud states plainly that it cannot cancel or refund a subscription bought on an iOS device — that has to go through Apple. Contacting SoundCloud support about an Apple-billed plan will only get you redirected.

Cancelling on the SoundCloud website

Use a desktop browser if you can. The mobile web layout tends to bury account settings.

1. Sign in at soundcloud.com.
2. Open your Settings, then the Subscriptions page.
3. Click the Edit icon next to your current subscription.
4. Follow the prompts to cancel, and confirm.
5. Check that the page now shows an expires date rather than a renewal date.

That expires date is the confirmation. If the entry still shows a renewal date, the cancellation did not complete.

Cancelling if Apple bills you

1. Open Settings and tap your name at the top.
2. Tap Subscriptions.
3. Tap the SoundCloud entry, then Cancel Subscription.

If SoundCloud is not listed, you are probably signed in with a different Apple Account than the one that bought it — the Apple subscriptions guide covers how to check which one.

What happens to your uploads on a creator plan

This is the part worth knowing before you cancel an Artist or Artist Pro plan, and the answer is better than most people fear.

Nothing is deleted. When you drop to the free tier, your oldest uploads above the free limit are hidden from listeners rather than removed. Your tracks, play counts, comments and stats are all retained.

If you upgrade again later, the hidden tracks are restored exactly as they were, along with the stats and comments attached to them. So cancelling a creator plan is reversible in a way that cancelling most services is not.

What does stop is distribution. If you were using SoundCloud to distribute to Spotify, Apple Music and the rest, those releases are affected by the plan ending — check what is live before you cancel, and move distribution elsewhere first if anything of yours is actively earning.

The hiding is oldest-first. If there is specific music you want to stay visible on the free tier, the order of your uploads is what determines it.

What happens on a listener plan

Go and Go+ keep working until the end of the period you have already paid for — you can see the exact expires date on the Subscriptions page.

After that, ads return, offline downloads stop playing, and the full Go+ catalogue is no longer available. Your likes, playlists, reposts and follows are all unaffected, because they belong to the account rather than the plan.

Anything you downloaded for offline listening becomes unplayable rather than deleted. It reappears if you subscribe again.

Refunds and what to check afterwards

Nothing is refunded for the unused portion as standard — cancelling stops the next charge rather than clawing back the current one.

For a charge that has already gone through, use reportaproblem.apple.com for Apple purchases or SoundCloud support for web purchases. Both are noticeably more receptive within a few days of the charge than weeks later.

Worth a final check: if you have ever held both a listener plan and a creator plan, they are separate subscriptions and cancelling one leaves the other running. The Subscriptions page lists both.

Common questions

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