How can we help?

Tap the + button on the Subscriptions tab. You have two routes:

1. Pick from the catalogue. The app bundles 55 popular services (Netflix, Spotify, iCloud, Adobe and so on) with icons and categories already filled in — you just confirm the price and next renewal date.
2. Add it manually. Enter a name, amount, billing cycle and renewal date for anything not in the catalogue: your gym, a newsletter, a local service.

Everything you enter is optional beyond the name, price and cycle — notes, categories and custom icons are there if you want them.

Three. Reminders, spending totals and widgets all work normally within that limit, and there's no time limit on the free tier — it doesn't expire.

Adding a fourth prompts the upgrade screen. If you'd rather stay free, delete a subscription you no longer care about to make room.

Weekly, monthly, quarterly and yearly. The dashboard normalises everything to a monthly and a yearly figure, so a £120/year subscription and a £10/month one are directly comparable.

Yes, with Premium. Each subscription can carry its own currency, and totals are converted into your chosen display currency. Handy if you pay for one service in USD and another in EUR.

On the free tier, everything uses a single currency, which you can change in Settings → Currency.

When adding a subscription, mark it as a trial and set the date it converts to paid. The app schedules a reminder ahead of that date so you can decide before any money moves.

This is the single most valuable thing the app does — a forgotten trial is usually the most expensive subscription anyone owns.

Reminders are local notifications scheduled on your device, so this is nearly always a permissions issue. Check, in order:

1. iOS Settings → Notifications → Subscription Stopper — make sure Allow Notifications is on, along with Lock Screen, Notification Centre and Banners.
2. Focus modes. If a Focus is active, confirm Subscription Stopper is allowed to break through, or that Scheduled Summary isn't holding notifications back.
3. In the app: Settings → Reminders — check reminders are enabled and see how many days' notice you've chosen.
4. Check the renewal date itself. A reminder set for 3 days before a date that has already passed won't fire. Open the subscription and confirm the next renewal date is in the future.

Still nothing? Send us a message with your iOS version and we'll dig in.

Yes — Settings → Reminders sets the default notice period for new subscriptions, and each subscription can override it in its own detail screen. Anywhere from the day of the charge up to a couple of weeks ahead.

iOS decides when widgets refresh and can be conservative about it, especially in Low Power Mode. Opening the app forces a refresh. If it stays stale, remove the widget and add it back to the home screen.

Export a statement from your bank as a CSV or PDF and hand it to the app via Settings → Import statement. The app reads the file on your device, looks for charges that repeat at a regular interval, and shows you the candidates it found. You choose which ones to save.

The file is never uploaded. There's no server involved, no third-party parsing service, and nothing leaves your iPhone — which is also why the app can do this without ever asking for your banking credentials.

Statement import is a Premium feature.

Detection works by spotting a repeating amount at a regular cadence, so it needs a few months of history to be confident. Common reasons a subscription doesn't show up:

• The statement covers too short a period — try exporting 6–12 months.
• The price changed partway through, breaking the pattern.
• The merchant name varies between charges.
• It's an annual subscription that only appears once in the file.

Anything missed can be added by hand in a few seconds. Import is a head start, not a replacement for your own eyes — please don't treat it as a complete record of what you're paying for.

The CSV parser handles the usual variations automatically: comma, semicolon or tab delimiters, quoted fields, and most common date and amount formats. If a file still fails:

• Make sure the export includes a header row naming the date, description and amount columns.
• Prefer a plain CSV export over a formatted PDF where your bank offers both — it's more reliable.
• Scanned or image-only PDFs go through on-device OCR, which struggles with low-quality scans.

Tell us which bank and we'll look at supporting the format properly. Please don't email the statement itself — just the bank name and, if you like, a couple of rows with the numbers changed.

Point your camera at a printed or on-screen receipt and the app uses Apple's on-device Vision framework to pull out the merchant and amount, then offers to create a subscription from it. Like statement import, the image is processed locally and isn't uploaded. Premium only.

• Unlimited subscriptions (the free tier stops at three)
• Bank statement import — CSV and PDF, processed on-device
• Receipt scanning
• iCloud sync across your devices
• Multi-currency support and CSV export

It's offered as a weekly or yearly auto-renewing subscription, or as a one-time Lifetime purchase that never renews. Current prices appear on the upgrade screen in your local currency.

Open Settings → Restore purchases. That re-checks your Apple ID for an active entitlement and is the fix in most cases — particularly on a new device, after reinstalling, or after restoring from a backup.

If it doesn't help, check that you're signed into the same Apple ID that made the purchase (iOS Settings → your name → Media & Purchases). Purchases can't transfer between Apple IDs — that's an App Store rule, not ours.

Still stuck? Email us and include the date of purchase and which plan you bought. We can look up the entitlement from there.

Auto-renewing plans are managed by Apple, not inside our app:

1. Open iOS Settings and tap your name at the top.
2. Tap Subscriptions.
3. Select Subscription Stopper, then Cancel Subscription.

Or open this direct link to your App Store subscriptions on your iPhone.

Cancel at least 24 hours before the period ends, or Apple will have already charged for the next one. You keep Premium until the period you've paid for runs out. The Lifetime purchase has nothing to cancel — it never renews.

Refunds for App Store purchases are handled by Apple, and only Apple can issue them — we have no ability to refund a purchase directly, however much we'd like to help.

1. Go to reportaproblem.apple.com.
2. Sign in with the Apple ID used for the purchase.
3. Find Subscription Stopper, choose Request a refund, and pick a reason.

If something about the app caused the problem, do tell us too — we'd like the chance to fix it.

Yes. In iOS Settings → your name → Subscriptions → Subscription Stopper, choose a different option. Apple prorates the change and handles the billing.

Moving to Lifetime is a separate purchase, so remember to cancel the auto-renewing plan afterwards or you'll be paying for both.

Yes — any device signed into the same Apple ID. Install the app, then tap Settings → Restore purchases if Premium doesn't appear straight away.

Settings → iCloud Sync. It's off by default and requires Premium. Once enabled, your subscriptions sync through your own private iCloud account so an iPhone and iPad stay in step.

Your device needs to be signed into iCloud with iCloud Drive enabled for this to work.

1. Confirm both devices use the same Apple ID and both have iCloud sync switched on in the app.
2. Check iOS Settings → your name → iCloud → iCloud Drive is on.
3. Make sure both devices have network access — sync pauses offline and resumes later.
4. Open the app on both devices and leave it in the foreground for a minute. CloudKit syncs opportunistically rather than instantly.
5. Check you aren't out of iCloud storage.

Sync can take a few minutes to settle after being switched on for the first time.

No. Sync uses Apple CloudKit and writes into your private iCloud database, tied to your Apple ID. There's no shared server and no developer access — we couldn't read it if we wanted to. See the privacy policy for the full picture.

Settings → Delete All Data permanently erases every subscription stored by the app. This can't be undone, so export first if you might want the data later.

If iCloud sync is on, turn it off first, or the deletion will propagate to your other devices too — which may be exactly what you want.

Deleting the app removes its local data from that device. There's no account for us to delete on our side, because there never was one.

Yes — Settings → Export CSV produces a spreadsheet-friendly file you can share, back up, or open in Numbers or Excel. Premium feature.

If iCloud sync is on, install the app on the new device, sign into the same Apple ID and your subscriptions come back on their own.

Without sync, your data lives only on the old device. It'll be included in an encrypted iPhone backup, but the safest route is to export a CSV before switching. There's no server-side copy for us to restore from.

Nothing that identifies you. There's no account, no bank connection, no email access, and no advertising or user-tracking SDKs. Purchases are validated through RevenueCat using a non-identifying app user ID, and payment is handled entirely by Apple — we never see card details.

The privacy policy lists every third party involved, which is a short list.

If you subscribed inside an iPhone app, Apple bills you and Apple cancels it. Open iOS Settings → your name → Subscriptions, pick the service and tap Cancel Subscription — or go straight to your App Store subscriptions.

This covers a surprising number of them, so it's worth checking first.

Sign in at netflix.com/youraccount → Cancel Membership. You keep access until the end of the current billing period, and your profiles are kept for 10 months if you come back.

Go to spotify.com/account → Available plans → Cancel Premium. Your account reverts to the free tier rather than closing, and playlists survive.

Sign in at disneyplus.com in a browser, then open Account → Subscription → Cancel Subscription. If you signed up through Apple, cancel via App Store subscriptions instead.

Go to Account & Lists → Prime Membership → Manage Membership → End Membership. Amazon offers a partial refund if you've made little use of the benefits in the current period, so it's worth reading the options rather than clicking through.

At youtube.com/paid_memberships, choose Manage membership → Deactivate. Benefits continue to the end of the paid period.

Sign in at account.adobe.com/plans → Manage plan → Cancel your plan. Watch for an early-termination fee if you're partway through an annual commitment — Adobe charges one, and it's easy to miss.

The pattern is nearly always the same: sign in on the provider's website (not the app), find Account, Plan, Membership or Billing, and look for the cancel option. If you genuinely can't find it, the charge description on your bank statement usually names the merchant well enough to search for their cancellation page.

Once it's cancelled, delete it from Subscription Stopper so your totals stay honest.

1. Force-quit the app (swipe up from the bottom and flick it away) and reopen it.
2. Check for an app update in the App Store, and for an iOS update in Settings → General.
3. Restart your device.

If it persists, get in touch with your device model, iOS version, and what you were doing when it happened. That last detail is usually the one that cracks it.

Totals normalise every billing cycle to a monthly figure, so a yearly subscription contributes one twelfth of its price each month rather than its full amount. That's usually the surprise.

Also check for duplicates after a statement import, and confirm each subscription's cycle is set correctly — a yearly plan entered as monthly will inflate the total twelvefold.

iOS 16.0 and later, on iPhone and iPad. There's no Android, web or Mac version.