How to cancel an Audible membership

First, work out who bills you

Audible sells the same membership through three channels, and each one cancels in a different place. Check your bank statement or the original receipt:

• The charge reads Audible or Amazon Digital — Audible bills you directly. This is the most common case.
• The charge reads APPLE.COM/BILL — Apple bills you. You subscribed inside the app on an iPhone or iPad.
• The charge reads GOOGLE *Audible — Google Play bills you.

This distinction is not cosmetic. Audible cannot cancel an Apple-billed membership on your behalf, and Apple cannot cancel an Audible-billed one. Support at either end will simply send you to the other.

Before you cancel: what happens to your credits

This is the part worth reading before you click anything, because the rule is not the same for everyone.

If Audible bills you directly, unused credits are forfeited the moment the membership ends. They do not carry over and support will not generally reinstate them. Spend them first — a credit buys any title regardless of its cash price, so the sensible move is to spend them on the most expensive books on your wish list.

If Apple or Google bills you, credits issued through that store do not expire and stay in your account after cancellation. It is a genuine quirk of how store-billed memberships are handled, and it means there is no rush to spend them.

Either way, any audiobook you have already bought is yours permanently — with a credit or with cash. It stays in your library and plays in the app forever. What you lose is access to the Plus Catalogue, the all-you-can-listen library that only works while a membership is active.

Consider pausing instead

If the problem is cost rather than the service itself, Audible lets you pause rather than cancel. A pause keeps your credits alive and stops the billing.

1. Sign in at audible.com in a desktop browser.
2. Open Account Details → Manage Membership.
3. Choose Pause Membership and pick a length.

You can pause once every 12 months, for up to 90 days. It is offered on directly-billed memberships; if Apple bills you, pausing is not available and cancelling is the only route.

Cancelling when Audible bills you directly

This has to be done in a browser. The Audible app has no cancellation option, and the mobile site tends to hide account settings, so use a desktop browser if you can.

1. Sign in at audible.com.
2. Hover your name in the top-right and open Account Details.
3. Choose Cancel membership.
4. Work through the retention offers — Audible will offer a discount, a pause or extra credits before it lets you finish.
5. Keep clicking through until you see a confirmation that the membership has ended.

The cancellation is not complete until that final confirmation screen. Closing the tab partway through leaves the membership active, which is the most common reason people find they have been charged again the following month.

Cancelling when Apple bills you

If you signed up inside the app on an iPhone or iPad, the payment belongs to your Apple Account and only Apple can stop it.

1. Open Settings and tap your name at the top.
2. Tap Subscriptions.
3. Tap Audible, then Cancel Subscription.

Audible's own help pages acknowledge this route and will not cancel it for you. If Audible is not listed on that screen, you are probably signed in with a different Apple Account than the one that bought it — the Apple subscriptions guide covers how to find the right one.

Cancelling when Google Play bills you

1. Open the Play Store and tap your profile picture.
2. Tap Payments & subscriptions → Subscriptions.
3. Select Audible, then Cancel subscription.

What happens after you cancel

The membership stays active until the end of the period you have already paid for — you do not lose access immediately, and nothing is refunded for the unused portion as a matter of course.

After that date your library still opens and every book you own still plays. The Plus Catalogue titles disappear, the monthly credit stops, and the member discount on cash purchases ends.

If you were charged for a renewal you did not intend, request a refund at reportaproblem.apple.com for Apple purchases, or through Audible customer service for direct memberships. Both are more receptive within a few days of the charge.

Common questions

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